User Agreement

Parties: User (hereinafter referred to as "you") and Shenzhen deep wisdom Technology Co., Ltd.(hereinafter referred to as "we," "us," or "our"; the rights and obligations of the corporate operator are assumed by this company)

Effective Date: February 4, 2026

Scope of Application: This Agreement applies to your access to and browsing of the official website of Shenzhen deep wisdom Technology Co., Ltd. (https://askbrain.cn, hereinafter referred to as the "Official Website"). Each product under our company (including but not limited to the Askbrain Headband, Askheart Wristband, etc.) has its own dedicated user agreement. Your use of specific products shall be governed by the corresponding product-specific user agreement. This Agreement serves as fundamental terms and shall apply jointly with such product-specific agreements; in the event of any inconsistency between the provisions of this Agreement and a product-specific agreement, the product-specific agreement shall prevail.

Please read carefully and fully understand all the terms and conditions of this Agreement before accessing or using the Official Website, especially those concerning disclaimer of warranty, prohibited user activities, and intellectual property protection. By accessing or using the Official Website, you are deemed to have fully read, understood, and unconditionally agreed to all the contents of this Agreement and voluntarily accept its binding effect. If you do not agree to any term of this Agreement, please do not access or use the Official Website.

1. Official Website Service Content and Scope

  1. The Official Website provides you with display services, including but not limited to introductions to Shenzhen Askbrain Technology Co., Ltd., its core technologies, product information, industry news, market data, and contact information, as well as interactive services such as product inquiries and feedback. The specific services shall be subject to those actually displayed and provided on the Official Website.

  2. We reserve the right to adjust, optimize, add, or delete the service content, functional modules, and page displays of the Official Website based on corporate development, technological iterations, legal and regulatory requirements, or other circumstances. Relevant adjustments will be notified via announcements on the Official Website. Your continued use of the Official Website constitutes your agreement to such adjustments.

  3. The Official Website is solely an information display and basic interaction platform. It does not provide any third-party related services, does not integrate any third-party SDKs, and will not share any data or information generated during your use of the Official Website with any third party.

2. Basic User Rights and Obligations

(1) User Rights

  1. You have the right to lawfully and freely use all services provided by the Official Website in accordance with this Agreement, and to provide suggestions and feedback regarding the service quality, functional optimization, and content updates of the Official Website. We will take such feedback seriously and adopt it reasonably.

  2. You have the right to independently decide whether to submit information such as inquiries or feedback to us. You retain lawful copyright and related rights (unless otherwise provided by laws and regulations) over the non-personal information content you submit.

  3. You have the right to lodge complaints or reports with us if you discover any illegal, non-compliant, or infringing content on the Official Website. We will verify and handle such matters promptly.

  4. You have the right to cease accessing or using the Official Website at any time and unilaterally terminate the performance of this Agreement.

(2) User Obligations

  1. You warrant that you have full legal capacity and can independently bear the legal liabilities arising from accessing and using the Official Website. If you are a minor, you must use the Official Website under the guidance and with the consent of your guardian, and your guardian shall bear corresponding responsibility for your use.

  2. You warrant that when accessing and using the Official Website, you will strictly comply with the Civil Code of the People's Republic of China, the Cybersecurity Law, the Personal Information Protection Law, the Administrative Measures for Internet Information Services, and other relevant laws and regulations, adhere to public order and good customs, and shall not use the Official Website to engage in any illegal or non-compliant activities.

  3. You shall properly safeguard your own devices and network environment. You shall not lend, lease, or sell the network access permissions of your devices. Any loss or damage to your rights and interests caused by your own improper operation, device malfunction, network abnormality, or similar reasons shall be borne by you alone.

  4. You shall respect our intellectual property rights and the intellectual property rights associated with the Official Website. You shall not reverse engineer, decompile, decrypt, tamper with, copy, disseminate, or commercially exploit the code, interface design, text content, images, videos, or other materials of the Official Website. You shall not create or publish derivative works similar to the Official Website, nor infringe upon the lawful rights and interests of us or relevant right holders.

  5. You shall use the Official Website and related services reasonably. You shall not engage in malicious traffic generation, malicious clicks, or post illegal, vulgar, infringing, false, defamatory, or other harmful information. You shall not use the Official Website to interfere with others' normal access and use, nor perform any acts that disrupt the normal operation of the Official Website.

  6. You agree to cooperate with our management, maintenance, and optimization of the Official Website in accordance with this Agreement and related rules. If you violate the provisions of this Agreement, we have the right to take corresponding measures, including but not limited to restricting access, blocking content, and terminating services. You shall bear all liabilities arising therefrom.

3. Personal Information Usage Provisions

We strictly adhere to the principles of "lawfulness, fairness, and necessity" when collecting and using your personal information on the Official Website. For details, please refer to the Askbrain Official Website Privacy Policy. You agree to cooperate with our personal information processing activities in accordance with the provisions of the Privacy Policy.

4. Disclaimer

You fully understand and agree that we shall not bear any legal liability in the following circumstances, and any related losses shall be borne by you:

  1. Losses arising from your inability to normally access or use the Official Website, or from data loss, information leakage, etc., caused by your own improper operation, device malfunction, network abnormalities (e.g., disconnection, lag, phishing), or similar reasons.

  2. Any and all liabilities arising from third-party complaints, claims, or lawsuits initiated due to your failure to comply with this Agreement, your use of the Official Website to engage in illegal or non-compliant activities, or your posting of harmful content. Such liabilities shall be borne solely by you and are unrelated to us.

  3. Inability to operate the Official Website normally or service interruptions caused by force majeure (e.g., natural disasters such as earthquakes, floods, typhoons; unforeseen and unavoidable events such as policy changes, network interruptions, server failures). We will make reasonable efforts to take remedial measures but shall not be liable for any direct or indirect losses arising therefrom.

  4. All content displayed on the Official Website, including company introductions, product information, and market data, is for reference purposes only. While we strive to ensure the accuracy of such content, we do not guarantee its completeness, timeliness, or absolute accuracy. Any decisions you make based on information from the Official Website are at your own risk.

  5. External links provided on the Official Website are for your convenience in accessing relevant information. We assume no responsibility for the content, security, or compliance of any linked external websites. Your decision to access such external links and the associated risks are solely your own.

  6. Any other losses incurred by you arising from your own actions, third-party factors, or circumstances not attributable to us.

5. Intellectual Property Statement

  1. All intellectual property rights in and to the Official Website (including but not limited to software copyrights, trademark rights, patent rights, interface design, text content, images, videos, product logos, etc.) are owned by us and are protected by the Copyright Law of the People's Republic of China, Trademark Law, Patent Law, and other relevant laws and regulations.

  2. During your access to and use of the Official Website, you are only granted a non-commercial right to use the Official Website. You shall not copy, disseminate, modify, decrypt, or exploit any part of the Official Website without authorization, nor infringe upon our intellectual property rights.

  3. Regarding the feedback, suggestions, or other information you submit to the Official Website, you agree to grant us a worldwide, non-exclusive, royalty-free license to use such information for the optimization and development of the Official Website and our corporate products. We will not assert copyright ownership over the feedback information itself, unless it contains our original expression.

  4. Any unauthorized use of the intellectual property rights associated with the Official Website without our written authorization will result in us pursuing legal liability to the fullest extent permitted by law (including but not limited to demanding cessation of infringement, compensation for losses, and bearing litigation costs).

6. Amendment and Termination of the Agreement

(1) Amendment of the Agreement

  1. We reserve the right to modify or supplement this Agreement based on changes in laws and regulations, corporate development, service adjustments, or other circumstances. Relevant changes will be notified via announcements on the Official Website. The amended Agreement shall take effect on the date the announcement is published.

  2. Your continued use of the Official Website after such amendments take effect constitutes your acceptance of the amended Agreement. If you do not agree to the amended Agreement, you must immediately cease accessing and using the Official Website, and this Agreement shall terminate.

(2) Termination of the Agreement

  1. If you voluntarily cease accessing or using the Official Website, this Agreement shall automatically terminate on the date you cease such use.

  2. If you violate the provisions of this Agreement and fail to rectify such violation after our notice, or if you engage in serious illegal or non-compliant acts or acts that disrupt the normal operation of the Official Website, we have the right to unilaterally terminate this Agreement, cease providing you with all services, and hold you accountable for your related responsibilities.

  3. If the Official Website ceases operation or terminates services, we will notify you at least 30 days in advance via announcements on the Official Website. This Agreement shall automatically terminate on the date the service terminates.

  4. Upon termination of this Agreement, you shall no longer enjoy the user rights granted herein, and you shall be released from any unperformed user obligations. However, any liabilities arising from your breach of this Agreement shall remain to be borne by you in accordance with the law.

7. Dispute Resolution

  1. The formation, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China (excluding the Hong Kong Special Administrative Region, Macau Special Administrative Region, and Taiwan region).

  2. Any dispute arising between you and us in connection with your access to or use of the Official Website, or the performance of this Agreement, shall first be resolved through friendly consultations. If consultations fail, either party has the right to submit the dispute to the competent People's Court in the location of our domicile.

8. Miscellaneous Provisions

  1. This Agreement constitutes the entire agreement between you and us regarding the access to and use of the Official Website and supersedes any prior oral or written agreements, understandings, or communications between the parties relating to the subject matter hereof. If any provision of this Agreement conflicts with applicable laws or regulations, such laws and regulations shall prevail.

  2. If any provision of this Agreement is held to be invalid or unenforceable, the validity of the remaining provisions shall not be affected, and such remaining provisions shall remain in full force and effect.

  3. If you have any questions, comments, or suggestions regarding this Agreement, you may contact us through the following methods. We will respond to your feedback within 15 working days of receipt:

  4. This Agreement shall take effect from the date you first access or use the Official Website.